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Platform Operator handbook

As a platform operator you manage ImpartLab.Manager — provisioning tenants, managing plans and subscriptions, and monitoring the platform.

Your first day​

  • Sign in to ImpartLab.Manager
  • Provision your first tenant
  • Assign a subscription plan
  • Set feature entitlements for the tenant
  • Configure SMTP for email delivery
  • Verify the tenant is active and accessible

Top 10 tasks​

#TaskWhereHow-to
1Provision a new tenantManager → Tenants → NewProvision a tenant
2Assign a subscription planManager → Tenants → [Tenant] → SubscriptionPlans and billing
3Activate or deactivate a tenantManager → Tenants → Activate / DeactivateTenant lifecycle
4Set feature entitlementsManager → Tenants → [Tenant] → EntitlementsEntitlements
5Create a subscription planManager → Subscription plans → New planPlans and billing
6Manage global operator accountsManager → Global users—
7View platform-wide audit logManager → Audit logAudit log
8Send a platform notificationManager → Notifications—
9Configure Google / Microsoft SSO.env → GOOGLE_CLIENT_ID / MICROSOFT_CLIENT_IDSSO
10Configure SMTP for email.env → SMTP_HOST, SMTP_FROMSee README.md → Environment Variables

What you can do​

SectionTasks
TenantsProvision, activate, deactivate, configure
Subscription plansCreate and manage plans
SubscriptionsAssign plans, view billing status
Feature entitlementsEnable/disable AI, VC, parent portal, face recognition
Global usersManage operator accounts
Audit logView platform-wide activity
NotificationsSend platform notifications
SetupDatabase, SMTP, system settings

Tenant status enforcement​

When TENANT_STATUS_ENFORCEMENT=true (default), the ResourceServer and VC reject API requests from inactive tenants or tenants with no active subscription. Set to false temporarily during migrations. See Tenant lifecycle.