Operations issues
Cannot issue a library book — no available copies
The book's available copies are zero. Either all copies are on loan or the catalogue entry has zero copies. Check active loans for the book and return any that are overdue, or update the copy count in the catalogue.
Cannot delete a book from the catalogue
A book with active loans cannot be deleted. Return or mark as lost all active loans first.
Transport assignment rejected — capacity exceeded
The route's capacity is full. Either end an existing assignment to free a seat, or increase the route capacity under Operations → Transport → Routes.
Hostel assignment rejected — gender mismatch
A single-gender hostel only accepts students whose gender matches. Check the student's gender on their profile and the hostel's gender setting.
Hostel assignment rejected — no free beds
The room has no available beds. Either end an existing assignment or add a room with additional capacity.
Payroll run rejected — duplicate period
Only one payroll run is allowed per month/year. If a run for the period already exists (even in Cancelled status), check the run history before creating a new one.
Payslip cannot be edited
Payslips can only be edited while the run is in Draft status. If the run has been Approved or Paid, cancel it (if still Approved) and create a new run.
Progression record cannot be edited
Only Draft progression records are editable. If a record has been Approved or Applied, contact an Admin to review.