How to respond to a consent request (Primary)
Consent requests are used by your child's school to obtain permission for activities such as school trips, photographs, medical treatment, or data sharing.
How you are notified
When the school publishes a consent request targeting your child's year group or class, you receive:
- An in-app notification (bell icon).
- An email (if the school has email messaging configured).
Responding
- Open the notification or go to Parent Portal → My Students → [child name] → Consent.
- Pending requests are listed with a deadline date.
- Select a request to read the full details, including the activity description and any attached documents.
- Select Approve or Decline.
- If the request requires a signature, enter your full name in the Signed by field before confirming.
- Your response is recorded immediately and visible to school staff.
Changing your response
You can change your response until the consent deadline:
- Find the request under Consent → Responded.
- Select Change response.
- Select the new response and confirm.
After the deadline, responses are locked. Contact the school to request a change.
What "Approved" means
Approving a consent request gives the school permission to proceed with the described activity for your child. Read the request carefully before approving.
Declined requests
Declining does not require a reason, but you may add a note in the optional Note field. The school can see that you declined but cannot see your note unless you choose to share it.