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How to manage notifications and messages

Inbox​

The Inbox receives messages sent by the school via the Messaging module (email, SMS or WhatsApp campaigns). Messages appear here regardless of the delivery channel.

  1. Select Inbox in the left navigation.
  2. Unread messages are shown in bold. Select a message to read it.
  3. Messages cannot be replied to from the inbox — contact the school directly if a response is needed.

In-app notifications​

The bell icon (🔔) in the top bar shows unread in-app notifications. These include:

  • New consent requests
  • Published results
  • Fee invoices
  • Parent-teacher meeting confirmations and reminders

Select a notification to go directly to the relevant page.

Push notifications​

If your browser supports push notifications and you have granted permission, ImpartLab can send alerts even when the tab is closed.

To enable or disable push notifications:

  1. Go to Settings → Notifications.
  2. Toggle Push notifications on or off.
  3. If your browser blocks notifications, update the permission in your browser's site settings.

Email and SMS​

Email and SMS messages are sent by the school's messaging campaigns. You cannot opt out of individual campaigns from within the portal — contact your school administrator to update your contact preferences.