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Set up MFA

Multi-factor authentication (MFA) adds a second check at sign-in using a TOTP authenticator app.

Before you start​

  • An authenticator app installed on your phone: Google Authenticator, Microsoft Authenticator, Authy or similar.

Steps​

  1. Go to Platform → Security (or Settings → Security from your profile menu).
  2. Select Set up MFA.
  3. Scan the QR code with your authenticator app.
  4. Enter the 6-digit code shown in the app.
  5. Select Enable MFA.
  6. Save the ten recovery codes shown — store them somewhere safe offline.

Sign in with MFA enabled​

  1. Enter your email and password as normal.
  2. When prompted, enter the 6-digit code from your authenticator app.

Lost your authenticator app?​

Enter one of your recovery codes instead of the 6-digit code. Each code can only be used once.

If you have no recovery codes, contact your administrator to reset MFA on your account.

Disable MFA​

  1. Go to Platform → Security.
  2. Select Disable MFA and confirm with your current 6-digit code.