Log a safeguarding incident
Before you start
- Role required: Admin, Moderator, Teacher or Form Tutor
- Tier: Primary and Secondary
Steps
- Go to Welfare → Incidents and select New incident.
- Select the student.
- Enter the incident type, date and description.
- Add sanctions (negative points) or rewards (positive points) if applicable.
- Check Confidential if the incident should only be visible to managers and the reporting staff member.
- Select Save.
Move an incident through the workflow
| From | To | Who |
|---|---|---|
| Open | Investigating | Any staff |
| Investigating | Resolved | Any staff (resolution note required) |
| Resolved | Closed | Admin, Moderator |
| Resolved | Investigating | Admin, Moderator (reopen) |
Closed incidents cannot be edited.