How to raise a welfare concern
If you have a welfare concern — about yourself or another student — you can report it through the portal. Your report goes to the school's welfare team.
Steps
- Go to Welfare in the left navigation.
- Select Report a concern.
- Fill in the form:
- Type — select the category that best fits (e.g. Safeguarding, Behaviour, Wellbeing).
- Description — describe the concern clearly. Include dates, locations and names where relevant.
- Confidential — tick this box if you want the report visible only to managers and the reporting staff member.
- Select Submit.
A reference number is shown on confirmation. Keep this for follow-up.
What happens next
- The welfare team receives the report and opens an investigation.
- The status moves from Open → Investigating → Resolved → Closed.
- You will be contacted by a staff member if further information is needed.
Urgent concerns
If you or someone else is in immediate danger, contact a teacher or school staff member directly, or call emergency services. Do not rely solely on the portal for urgent situations.
Confidential reports
Confidential reports are only visible to managers and the staff member who submitted the report. If you submit a report on your own behalf, it is treated as confidential by default.