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How to raise a welfare concern

If you have a welfare concern — about yourself or another student — you can report it through the portal. Your report goes to the school's welfare team.

Steps​

  1. Go to Welfare in the left navigation.
  2. Select Report a concern.
  3. Fill in the form:
    • Type — select the category that best fits (e.g. Safeguarding, Behaviour, Wellbeing).
    • Description — describe the concern clearly. Include dates, locations and names where relevant.
    • Confidential — tick this box if you want the report visible only to managers and the reporting staff member.
  4. Select Submit.

A reference number is shown on confirmation. Keep this for follow-up.

What happens next​

  1. The welfare team receives the report and opens an investigation.
  2. The status moves from Open → Investigating → Resolved → Closed.
  3. You will be contacted by a staff member if further information is needed.

Urgent concerns​

If you or someone else is in immediate danger, contact a teacher or school staff member directly, or call emergency services. Do not rely solely on the portal for urgent situations.

Confidential reports​

Confidential reports are only visible to managers and the staff member who submitted the report. If you submit a report on your own behalf, it is treated as confidential by default.